FAQ

    1. How do I track my order? An email will be sent confirming your order has left out warehouse, your tracking information will also be included in this email.

    2. I have not received my order, where is it? NTHG is ran by only 2 dudes and things are a little backed up on our end. Rest assured, we’re working hard to deliver your order as soon as possible. We expect most orders to ship in the next 1-3 weeks.

    3. I emailed customer service, how long will it take them to respond? It can take our customer service representatives up to 2-4 business days to respond to inquiries.

    4. Is NTHG clothing true to size? We work hard to ensure our clothes are a true fit. Should you be unsure, we recommend you select your usual size for Jerseys. For more information about sizes, you can check the size guide on each product page.

    5. What Payment methods does NTHG accept? Our checkout is managed by Shopify and Paypal via Braintree, the World’s leading online payment gateways. We accept all major credit and debit cards.

    6. What do I do when there is an item missing from my order? Please head over to our contact page: https://nthg.store/pages/contact

** All returns, exchanges or store credit exchanges must happen within 30 days of shipping delivery date. Follow our easy return process here:

https://nthg.store/pages/returns-exchanges